Refund policy

RETURN POLICY

 

ONLINE RETURNS

We accept returns for store credit on full priced products purchased from swmboutique.com with tags and/or swimwear liners attached by request ONLY. Conditions apply. Jewelry, Accessories and items disclosed as SALE  are not eligible for store credit or returns. You have 7 days from the day your items were delivered to request return. 

To start a return, please visit the "contact us" page on our website to submit a return request. If your return request is accepted, a return email and label will be sent to your email provided at checkout. You must ship your item back within 2 business days once the label has been issued to you.

Items sent back to us without first requesting a return will not be accepted. 

CONDITIONS

Items must be in their original condition with all tags attached and any sanitary protection labels in place.

We do NOT accept items that have been worn, abused, altered, soiled, stained, washed, or damaged in any way. Please avoid getting makeup, deodorant, tanning cream, any bodily fluids, and other similar stains on items when trying on. Items received in such condition will be rejected and returned to the client. No credit will be issued and the purchaser will be charged for the return shipment, and forfeit all claims. Please note that with Bikinis, should either a returned Top/Bottom be rejected for reasons mentioned above, the entire bikini will be returned to the customer without any refund given.

We strongly suggest you do not remove your underwear when you first try on garments until you are sure that the fit and style are to your liking.

Individual return policies may apply on certain products, these will be outlined on product pages.

SWM Boutique holds a no warranty policy. Once tags are removed from an item, we are not responsible for any damage that may occur.

 

IN STORE RETURN POLICY

SWM Boutique offers store credit within 7 days of purchase date for all full-priced items except swimsuits. All returns must be accompanied by the original receipt with tags still attached.

What items are not returnable if purchased in-store?

• Swimwear of any kind
  
• All Accessories - Jewelry, Shoes, Sunglasses, Hats, Bags 
• Sale items

 

By shopping at SWM Boutique the customer agrees to all of the policies listed above. It may be amended at anytime by Swim Boutique, without notice to the customer.