Refund policy

RETURN POLICY

 

ONLINE RETURNS

We accept returns for STORE CREDIT on full priced products purchased from swmboutique.com with tags and swimwear liners attached by request ONLY. Conditions apply. Jewelry, Accessories, Shoes, bags, hats and items disclosed as SALE  are not eligible for store credit or returns. You have 7 days from the day your items were delivered to request return. You then have 3 days once your return is approved to mail out the return back to us. You will not be given store credit for ANY shipping costs 

Steps to start a return:

1. Visit the "contact us" page on our website to submit a return request within 7 days of receiving your item - please provide reason for return and order number. 

2. If your return request is accepted, you will be responsible for return shipping. You must respond to the approval email from us with a tracking number to verify your return was shipped within the 3 day window of your approval. 

Items sent back to us without first requesting a return will not be accepted. 

CONDITIONS

Items must be in their original condition with all tags attached and any sanitary protection liners in place.

We do NOT accept items that have been worn, abused, altered, soiled, stained, washed, or damaged in any way. Please avoid getting makeup, deodorant, tanning cream, any bodily fluids, and other similar stains on items when trying on. Items received in such condition will be rejected and returned to the client. No credit will be issued and the purchaser will be charged for the return shipment, and forfeit all claims. Please note that with Bikinis, should either a returned Top/Bottom be rejected for reasons mentioned above, the entire bikini will be returned to the customer without any store credit given.

We strongly suggest you do not remove your underwear when you first try on garments until you are sure that the fit and style are to your liking.

Individual return policies may apply on certain products, these will be outlined on product pages.

SWM Boutique holds a no warranty policy. Once tags are removed from an item, we are not responsible for any damage that may occur.

 

IN STORE RETURN POLICY

SWM Boutique offers store credit within 7 days of purchase date for all full-priced items except swimsuits. All returns must have original tags still attached.

What items are not returnable if purchased in-store?

• Swimwear of any kind
  
• All Accessories - Jewelry, Shoes, Sunglasses, Hats, Bags 
• Sale items

 

By shopping at SWM Boutique the customer agrees to all of the policies listed above. It may be amended at anytime by Swim Boutique, without notice to the customer.